Return Policy

If you are not satisfied with your purchase and would like to return any of your order, please email us at info@thatbeard.co. All items purchased from the ThatBeard.co website can be returned within 21 days after receiving your item, provided that the items are un-opened and in their original packaging.

To initiate a return, please email us at info@thatbeard.co including the Order Number. Our experienced support team will assist you with return instructions and ensure you have a smooth experience. Do not return the products without having the instructions from our support team as doing so will void our Returns and Cancellation Policy.

All returns are made at customers' own cost and risk. That Beard will refund the return shipping cost of your returns only if the items are faulty or damaged. Provided that the items are returned in their original condition, a full refund will be made within 14 days from the receipt of those items.

Please note:

That Beard will not be responsible for items lost in transit.

Refunds will only be made against the original mode of payment during purchase.

You must retain proof of return shipment for all returns.